Which of the following are common CRM metrics?

The Top 5 CRM Metrics
  • CAC (Customer Acquisition Cost) This metric tells you your price per lead and helps you estimate the total spend for your lead generation efforts. …
  • Customer Lifetime Value (CLV) …
  • Length of Sales Cycle. …
  • Percentage of Marketing-Originated Customers. …
  • Time to Recoup Customer Acquisition Cost.

Which of the following is a component ERP vendors offered to differentiate themselves in the marketplace?

Which of the following is a component ERP vendors offer to differentiate themselves in the marketplace? Sales. CRM.

Which of the following are included in the five basic supply chain activities?

Supply chain management has five key elements—planning, sourcing raw materials, manufacturing, delivery, and returns.

Which of the following is not one of the five basic components of supply chain management group of answer choices?

Sales is not one of the five basic components of supply chain management. The Supply Chain Operations Reference model is comprised of six components: Plan, Source, Make, Deliver, Return, and Enable. b. Source refers to the activities involved in acquiring the raw materials needed for production.

Which of the following are included in core ERP components?

The core ERP components include Accounting and Finance, Production and materials management, and Human Resources. Business Intelligence, Customer Relationship Management, Supply Chain Management and Ebusiness are included in the extended ERP components.

Which of the following are included in the three business areas of supply chain management Check all that apply?

Which of the following are included in the three business areas of supply chain management? materials management, logistics, and procurement.

What are the 4 components of supply chain management?

Supply chains are composed of four major elements: procurement, operations, distribution, and integration. Supply chain management should not be seen as appropriate only for large businesses.

Which of the following is not one of the five basic supply chain activities?

The correct answer is Cost.

What are the four 4 stages of supply chains?

There are four customary stages in a product’s life cycle: the introductory phase, the growth phase, the maturity phase and the decline phase. Each phase is markedly different and often requires different value chains. Supply managers need to craft supply strategies that reflect the unique needs of each phase.

What are the 3 types of supply chain strategies?

Supply chain management operates at three levels: strategic, tactical, and operational.

What are the 6 components of supply chain management?

The following are the six components of supply chain management.
  • Planning. Planning is the first and most essential element of supply chain management. …
  • Sourcing. The second component of supply chain management is sourcing. …
  • Making. …
  • Delivering. …
  • Returning. …
  • Enabling.

What are the 3 foundations of supply chain?

Generally the key aspects of Supply Chain management are Purchasing (sourcing), Planning (scheduling) and Logistics (delivery).

What are the 5 strategic methods in supply chain management?

The Top-level of this model has five different processes which are also known as components of Supply Chain Management – Plan, Source, Make, Deliver and Return.

What are the 8 components of supply chain management?

The Eight Components of Supply Chain Management
  • Planning. This is one of the most important stages. …
  • Information. The world today is dominated by a continuous flow of information. …
  • Source. Suppliers play a very crucial role in supply chain management systems. …
  • Inventory. …
  • Production. …
  • Location. …
  • Transportation. …
  • Return of goods.

What are the 7 supply chain functions?

While supply chain is a very broad career field, it has 7 primary functional areas: Purchasing, Manufacturing, Inventory Management, Demand Planning, Warehousing, Transportation, and Customer Service.

What are the types of supply chain management?

The Six Models of Supply Chain Management
  • Continuous flow.
  • Fast chain.
  • Efficient chain.
  • Agile.
  • Custom-configured.
  • Flexible.

What are the components of a value chain?

The value chain framework is made up of five primary activities — inbound operations, operations, outbound logistics, marketing and sales, service — and four secondary activities — procurement and purchasing, human resource management, technological development and company infrastructure.

Which of the following are elements or components of supply chain management?

There are four major elements of supply chain management: integration, operations, purchasing and distribution. Each relies on the others to provide a seamless path from plan to completion as affordably as possible.